Shipping policy

Shipping Policy

Last updated: April 2026

 

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.

 

Estimated Delivery Times

 

Shipping Method

Estimated Delivery

Standard Shipping (US)

8–15 business days

Expedited Shipping (US)

5–8 business days

International

14–21 business days

 

📦 Note: Delivery windows are estimates and can vary due to carrier delays, customs processing, or high-volume periods (holidays). We appreciate your patience.

 

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. Tracking may take 24–48 hours to update after the shipment is created.

 

Lost or Delayed Packages

If your order hasn't arrived within the estimated window, please email support@troveandthread.com with your order number. We'll investigate and make it right.

 

Shipping Costs

Free standard shipping is available on orders over $[X]. Shipping costs for other orders are calculated at checkout based on your location.

 

Questions?

Email: support@troveandthread.com